Ubisoft DRM Servers Go Down

Ubisoft’s DRM authentication has been a huge concern since their announcement, and now one of those issues has arrived. It turns out, Assassin’s Creed 2 players are unable to connect at around 3am EST and yet, the issue still has not been fixed.

The DRM as we all know, requires PC gamers to be connected to the Ubisoft servers at all times while playing. It already can be a bit troublesome for a player to be constantly connected, but when its an issue Ubisoft, it is an even bigger embarrassment.

According to a rep from the Assassin’s Creed 2 forum, they stated the servers were constantly monitored.

“I don’t have any clear information on what the issue is … but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I’ve been told these servers are constantly monitored,” said ‘Ubi.Vigil’, adding, “I’ll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won’t happen in the future.”

It’s an issue that we’ve all foreseen but never did we expect this so soon. Angry Europeans are slowly filling up the Assassin’s Creed 2 forums and we can easily anticipate this issue will derive again. So, how many of you guys were planning to purchase Assassin’s Creed 2 on the PC but changed your mind because of the DRM?

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44 Responses to “Ubisoft DRM Servers Go Down”
  1. Brian West says:

    Antipiracy measures are among the main reasons as to why piracy exists

    • Jason F says:

      that's amazing, because pirates are one of the main reasons anti-piracy measures exist! MIND = BLOWN.

      • marius says:

        what's the point? you think this will stop a pirate??? if yes your just naive! All it does is cause more trouble to the real buyer. Hackers can't be stopped, so why make the real buyer suffer?

      • SadistiX says:

        Another chicken or the egg question?

        • Woodie says:

          Except not like the chicken and the egg because we KNOW that software piracy came before anti-piracy measures.

          • nicooo says:

            not to mention the egg came before the chicken….since reptiles lay eggs and evolved before chickens…

            • Donald says:

              Actually, no, anti-piracy laws came first.

              Look at the Industrial Revolution, the whole thing not just the Printing press. It was merely a series of unconnected inventors working off of another guy's findings. Basically, pirating.

              There were no copyright laws, no protection, all the information was free for the world at large to study and use.

              Then, some guy wanted to make money, so he stuck his name on it and said "No one can touch this without paying me!"

              Funny thing is, people don't like that self-centered capitalist point of view. They want to be able to take someone's idea and IMPROVE it.

              So, not, anti-piracy did not arise because of 'piracy'. Because it wasn't piracy, the information was free for people to improve on. Anti-piracy arose because of greed.

        • cadlum says:

          I think this whole debate is settled by this:

  2. UBISOFT's DRM is clearly not working. We were assured that everything will be fine, and then they failed. I thank God because this game is not yet available in the Game Stores here in the Philippines. I will not be buying it if ever it comes here.

  3. jim says:

    hey, not a problem as long as they fix it some time this week. And as you can see it is their #1 priority.

    “I’ll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution"

  4. Andy Fields says:

    PainPoint = Application Performance Monitoring. Someone should ask what tools are they monitoring the servers with? Trying to manually correlate application code to 5 minute averaged out CPU and Memory metrics? GOOD LUCK!

    If they used Panorama to monitor the servers I bet they would get at the root cause right away. How much is each hour of downtime costing them?

    Ask me for free eval.

    Andy Fields

  5. Orbital says:

    "Ubisoft's DRM authentication has been a huge concern since their announcement and now one of those issues have derived."

    1. One issue "has" derived, not "have" derived.

    2. "Derived" means to take or borrow from something else. I think the word the author is looking for is "arrived".

    3. "Ubisoft's DRM authentication" is singular, so it's "been a huge concern since its announcement", not "since their announcement".

    4. "One of those issues" …one of what issues? The author hasn't stated any issues yet.

    5. A comma between "announcement" and "and" wouldn't hurt.

    I'm not an expert in English, but this is possibly the most poorly-composed sentence I've ever seen. I'm actually kind of impressed.

    • Dauvin says:

      What a thoroughly useless comment! Almost as useless as this one (and it's a shame, since your name is the same as a great band).

      But wait! If I inset a comment actually relevant to the topic, it won't be so worthless:

      I won't buy this game with this draconian DRM system. I have AC on the PC, store bought. It's great. I was so looking forward to the sequel, only to learn about the DRM. I figured I'd see how launch goes, and plan (or not) a purchase accordingly. At least I didn't have to wait long. And at least FF13 comes out in 2 days.

      • Orbital says:

        English usage may not matter to you, and that's fine. As a fellow game journalist, it matters to me.

        • Mak says:

          You bothered to post that comment on both digg and here – you're obviously fishing for some comment love – ps, your pic shows a man far too old to be a "game journalist" – get a life.

          • Orbital says:

            Yep. After I posted it on Digg I thought that it would be better here than there. If you want to give me comment love, I won't stop you.

            As for being a "Game Journalist", I didn't realize there was an age limit. I'll be sure to check in with you next time to make sure you're okay with it before I accept the job.

      • Nobody Important says:

        I can't help but notice that his suggestions were used to revise the article. What did yours add to the discussion?

        • Dauvin says:

          It added another 'tally' to the count of wont buy the game due to the drm. This is why its stupid to comment on this stuff; it derails threads. Although at this point, not much more needs to be said about Ubi's fun incursion into the DRM zone that hasn't already been said (unless that thing is the removal of the new system from all current and future games)

      • keef says:

        As a grammar Nazi, you would of course realise that a comma should never, NEVER, be used to "and", since the comma is pause and "and" is a conjunction.

        Not normally a grammar Nazi myself, but seeing someone make a smart ass comment when they're obviously not as smart as they think they are.


        • keef says:

          great, now I make a typo and leave the word "next" out. Now I look like the jackass lol

          • Orbital says:

            Haha. Don't feel bad. There's a difference between making the occasional mistake because you're human and composing a sentence as if you just don't give a damn (not to mention that if you're expecting to be treated like a professional you sort of have to write like one).

            There isn't consensus on the comma. I see differing opinions on whether or not it's acceptable there. That's why I said "wouldn't hurt" instead of "must have".

    • SadistiX says:

      i can has grammer leszon nao?

  6. Dertiv says:

    Now more than ever before, in fact.

  7. Thomas says:

    I wouldn't and have never bought a game with this kind of DRM. I don't care if it is the greatest game ever this kind of security crosses the line in my book.

  8. Pirate Of The Confin says:

    I use to be UBI fan, i wouldn't have mind paying even $80 for AC2. I loved AC1, POP series. However i lost all respect for UBI, after seeing such BS DRM. I move a-lot and usually play game on my gaming laptop in hotels i stay. There connection can hardly keep AIM working let alone keeping game constantly online. I will not buy there game anymore… I am done with UBI.

  9. Rubene says:

    I absolutely 100% was going to buy AC2 until I heard about the DRM. I get internet from a USB modem which is dodgy at best, so anything requiring me to be online constantly is off the list. Following Steam's example would've worked for me, but not this.

  10. Fritzy says:

    I have been planning to buy this game ever since I finished the first one. When I heard about the DRM, I decided I'd wait until they pull their heads out of their asses first.

  11. Bob Dobbs says:

    My God, this article is horribly written.

    "…we can easily anticipate this issue will derive again"

  12. Nathan says:

    With the current trends of DRM and cost ineffective downloadable content, I am moving towards swapping gaming out for an instrument.

  13. Dom says:

    I was going to purchase Assassins Creed 2 but I'm in South Africa and our connections are not nearly reliable enough to have a game with constant connection required not to mention mess ups on ubisoft server side. DRM looses ubisoft customers!

  14. Oberon1020 says:

    I am not sure who exactly pirates games, but I am almost positive that the people who do, would not pay for your game in the first place. Disenfranchising your customer base (the ones who do actually pay) like this is a good way to ensure that they never buy your games again, that is if they were stupid enough to buy it in the first place. I understand the need for DRM, but beyond a key check or a one time online activation you are just burdening the customer with no real gain in sales, profit, or brand loyalty.

    And no, I never had any intention of buying AC2. I did however plan to buy Supreme Commander 2, but it has the same oppressive DRM scheme so now I am not going to buy it. Blame piracy if you want developers but this sale was because of your DRM and no other reason.

  15. meme says:

    Worst decision ever!

    i mean who was the ahole that decided that it was okay to let pc users wait 3-4months for a game that had been released to the consoles and then put in this DRM?!

    yeah that's a good decison, "Hey lets make a single player game that needs constant online connection so that only people that can afford not only the high-end computer but the stable internet connection aswell, its not like there is a single person left on earth without Internet rigth?"/sarcasm

    i never saw a gaming company make such a asinine move.

    this is hurting players that bougth the game, not the pirates.

    pirates are patient and will eventually crack it, and thinking otherwise is foolish.

    So being a long time Ubi fan, i have to say:

    Please take that Down.seriously.

    i will not buy AC2 with DRM.

  16. Maz says:

    See the trick is to buy the game and then pirate it as well. Sometimes its legal for backup purposes but it makes the game work.

    Alternatively. Anyone who has bought the game should return it to the store / demand a refund from the retailer which they purchased it from (as the game doesnt work). Then it's up to the retailers to take the case up with Ubisoft and take them to court for selling them a faulty product.

    Anyone who says that this is the reason they pirated the game then they can STFU unless they bought it as well. Development costs money, no money then no games. Pirates will still exist to make your games work even if you buy them.

  17. rev says:

    Ubisoft sucks we should boycott Assassin's Creed 2

  18. Guitarse says:

    I was going to buy the game on pc instead of console, what with my nice system and all, then the DRM bulls*** I decided to keep my money and F*** ubisoft, so won't be buying the game at all untill its in some way fixed, not gonna back down and get the console version instead either! IDIOTS

  19. Glitch says:

    Can anyone name a single digital product that has not been pirated? It is obvious that these measures are about controlling their product after a sale, not about stopping piracy.

    As for the DRM servers, how long do you think they will keep them up? Eventually those servers will be taken offline permanently and what will people be left with?

    • Maz says:

      "Eventually those servers will be taken offline permanently and what will people be left with?"

      Coasters and frisbees*.

      * not available to people using digital distribution methods

  20. Hypert says:

    i'll pirate this game no problem, but i would never pay money for such ridiculous DRM. DRM only hurts the legit customers, skidrow hacked the DRM day 1.

  21. The Reaper says:

    I had planned on purchasing The Settlers 7 until I read about UBI's latest DRM and it only stands to common logic that it's not in the best interest of the gamer at all and I won't give them any of my money while this form of DRM is included in any of their games. It's too chancy that a situation such as this will arise. Regardless the actual cause of the issue, it is an issue and one that UBI is not going to be able to prevent in the future.

    I for one will not give them my money as long as this obtrusive DRM is in place.

  22. DDayDawg says:

    I was looking forward to AC2. Didn't buy the first one because it was rated pretty poorly but this one had been better received so I planned to buy. First I was very put off by the long delay for the PC version. I have an XBox 360 but I have found that I just enjoy PC games more. I like to have the TV going while I play.

    Anyway, after reading about the DRM I decided not to buy. I have Business Class high speed so connection really isn't a problem for me. It's the fact that they feel it is acceptable to do this. I was also planning on buying Silent Hunter:Battle of the Atlantic as well but passed because it has the same DRM.

    I buy 15 to 20 games a year and I'm just going to avoid Ubisoft. It's not worth dealing with people who want to treat me like a criminal.

    Oh, and I kept hearing how their game servers wouldn't ever go down and I laughed then. I work on medical systems and even those go down. Redundancy only protects you from hardware problems. If the system soft-locks it's going to lock the redundancies too. Stupid, stupid, stupid.

  23. SadistiX says:

    Check the AC2 official forum. I can't believe there are customers who support the DRM. And they're not trolling or being sarcastic!

  24. nope says:

    how do i get a refund?

  25. Shrapnel says:

    I was going to buy it, but the DRM stopped me. This information is the nail in the casket, I will never buy this game as long a Ubisoft's ridiculous DRM is in place.

  26. anon says:

    i'm going to boycott Ubisoft…and gossipgamers. this is a horribly written article..where do they find these people?

    "It already can be a bit troublesome for a player to be constantly connected, but when its an issue Ubisoft, it is an even bigger embarrassment."

    'the heck?

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